THOKK

We work around the clock to ensure that no question goes unanswered. If you have any questions or concerns please feel free to contact us via email at: contact@smirkwear.com or IG direct message: @smirkskate

Q: WHAT IS THE SIZING LIKE?

A: Sizing is true to size, materials will not shrink over time either.

Q: WHAT IS THE QUALITY LIKE?

A: We use the best materials for our items. The tees are warm and durable and the hoodies are thick and made using a perfect cotton blend for maximum comfort, durability and print quality.

Q: HOW DO I WASH AND CARE FOR SMIRKWEAR™ CLOTHING

A: SMIRKWEAR™ t-shirts, sweaters and hoodies and jackets are made out of cotton and should be cared for as a living, natural garment.

In our experience, the best way to keep your clothing fresh and crisp always is to follow some simple wash & care instructions.

Q: HOW DO I TRACK MY ORDER?

A: Your tracking number(s) will be provided to you by email once all of your items have been shipped.

Q: HOW TO PLACE AN ORDER?

A: Once you have finished adding items to your cart, simply click the “Check Out” button in the shopping cart and we will guide you through the checkout process.

Q: HOW SAFE IS MY PERSONAL INFORMATION?

A: Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more information on how we secure your information, please consult our Privacy Policy.

Q: CAN I CANCEL AN ORDER?

A: Of course. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and we will issue you a full refund. All refunds will reflect in your account 24-48 hours after being issued.

We do not issue refunds once the order is in the PROCESS OF CREATION or SHIPMENT. However, if your order has arrived you may submit a return/refund request to our email: contact@smirkwear.com and we will be there to guide you through this.

Thank you for showing interest in Smirkwear™️. Our core principle at Smirkwear™️ is customer service meaning we won't stop until every last one of our customers is satisfied. Please feel free to reach out to us at anytime sensei!

HOW LONG DOES THE PROCESSING TIME TAKE?
Orders take 4 to 7 business days to process depending on the size of the order.

HOW LONG DOES THE SHIPPING TIME TAKE? 
- Orders to the UK and EU take 9
-15 business days to deliver.
- Orders to America takes 9-15 business days to deliver.
- Orders to Canada and Australia take 2-3 weeks to deliver
- Orders to Asia take 11-15 days to deliver
Any issues with the shipping, please don't hesitate to contact us here: contact@smirkwear.com

WHICH COUNTRIES DO WE SHIP TO?
We are proud to announce that we currently ship worldwide. Shipping rates may vary from country to country due to the varying shipping carrier costs.

WHERE DO WE SHIP FROM?
We have our warehouse situated in different parts of the World such as in the US, Europe and China.